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Rules for buying and selling goods in the e-shop

1. General provisions.

1.1 These Terms and Conditions of Sale and Purchase of Goods (hereinafter referred to as the "Terms and Conditions") shall be a binding legal document for the Parties, which sets out the rights, duties and responsibilities of the Buyer and the Seller when the Buyer purchases goods from the e-shop.

1.2 The Seller reserves the right to change, amend or add to the Rules at any time in accordance with statutory requirements. The Buyer shall be informed on the e-shop website. When the Buyer shops on the e-shop, the Rules in force at the time of placing the order shall apply.

1.3:

1.3.1. able-bodied natural persons, i.e. persons who have reached the age of majority and whose legal capacity has not been limited by a court order;

1.3.2. minors aged between 14 and 18, only with the consent of their parents or guardians, unless they are self-reliant;

1.3.3. legal persons;

1.3.4. authorised representatives of all the above.

1.4 By adopting the Rules, the Seller also warrants that, in accordance with Clause 1.3 of the Rules, the Buyer is entitled to purchase the Goods in the E-Shop.

1.5 The contract between the Buyer and the Seller shall be deemed to have been concluded from the moment when the Buyer, having created a shopping cart in the e-shop, indicated the delivery address, selected the payment method and read the Seller's rules, clicks on the button "Confirm order" (see Clause 5 "Ordering goods, prices, payment procedure, terms").

1.6 Each contract concluded between the Buyer and the Seller shall be stored in the e-shop.

2. Personal data protection.

2.1 The Buyer may order goods in the e-shop by:

2.1.1. by registering on this e-shop - by entering the data requested in the registration;

2.1.2. without registering with this e-shop.

2.2.When ordering goods by the methods provided for in Clause 2.1 of the Rules, the Buyer shall indicate in the relevant information fields provided by the Seller the Buyer's personal data necessary for the proper execution of the order: name, surname, delivery address, telephone number and e-mail address.

2.3 By accepting these Terms and Conditions, the Buyer agrees to the processing of the Buyer's personal data provided in Clause 2.2 for the purposes of the sale of goods and services in the e-shop, for the purposes of the analysis of the Seller's activities and for direct marketing.

2.4 By consenting to the processing of the Buyer's personal data for the purpose of the sale of goods and services in the Seller's e-shop, the Buyer also consents to the sending of information messages to the e-mail address and telephone number provided by the Buyer in order to complete the order of goods.

2.5 By registering in the e-shop and ordering goods, the Customer undertakes to protect and not to disclose his/her login data to anyone.

3. Rights and obligations of the buyer.

3.1 The Buyer shall have the right to purchase goods in the e-shop in accordance with the procedure set out in these Terms and Conditions and other information sections of this e-shop.

3.2. the Buyer shall have the right to withdraw from the contract of sale of goods with the e-shop by notifying the Seller in writing (by e-mail, indicating the product to be returned and its order number) no later than within 14 (fourteen) working days from the date of delivery of the item, except for the cases when the contract may not be withdrawn in accordance with the legislation of the Republic of Lithuania (e.g., when the contract was concluded for the sale of hygiene products - bed linen; see the information at the webpage of the All-Union Public Institution "Consumer Centre" http://www.vartotojucentras.lt/istatymas.php?id=1038, point 18 of the "Specific features of the return and exchange of non-food products").

3.3 The Buyer may exercise the right provided for in Clause 3.2 only if the goods have not been damaged or substantially altered in appearance and have not been used.

3.4 The Buyer undertakes to accept the goods ordered and to pay the agreed price for them.

3.5 If the details provided in the Buyer's registration form change, the Buyer must update them without delay.

3.6 The Buyer undertakes not to pass on his/her login data to third parties. If the Buyer loses his/her login data, he/she must immediately inform the Seller by the means of contact indicated in the "Contact" section.

3.7 By using the e-shop, the Buyer agrees to these Terms and Conditions of Purchase and undertakes to comply with them and not to violate the legislation of the Republic of Lithuania.

4. Seller's rights and obligations.

4.1 The Seller undertakes to provide all the conditions for the Buyer to properly use the services provided by the e-shop.

4.2 If the Buyer attempts to undermine the stability and security of the Seller's e-shop or violates his/her obligations, the Seller shall have the right to restrict or suspend the Buyer's access to the e-shop or, in exceptional cases, to cancel the Buyer's registration, immediately without warning.

4.3 The Seller undertakes to respect the Buyer's right to privacy with respect to the Buyer's personal information provided in the e-shop registration form.

4.4 The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer.

5. Ordering, prices, payment procedures, deadlines.

5.1 The Buyer may make purchases in the Online Shop 24 hours a day, 7 days a week.

5.2 The Contract shall commence from the moment when the Buyer clicks on the "Confirm Order" button, and upon receipt of the order, the Seller confirms the order by sending a confirmation email to the email address specified by the Buyer.

5.3 The prices of the goods in the e-shop and in the order form shall be quoted in litas, including VAT.

5.4 The Buyer shall pay for the Goods in one of the following ways:

5.4.1. e-Banking payment means prepayment using the e-banking system used by the Buyer. In order to use this form of payment, the Buyer must have signed an e-banking agreement with one of the banks listed below: SEB bankas; Swedbank AB; DNB Nord bankas; Parex bankas; Ūkio bankas; Danske bankas; Nordea bankas; Snoras bankas. The Buyer shall transfer the money to the e-shop's current account. The responsibility for data security in this case lies with the respective bank, as all monetary transactions take place in the bank's e-banking system.

5.4.2. payment by bank transfer - this is a prepayment where the Buyer, after printing the order and going to the nearest bank branch, transfers the money to the e-shop's bank account.

5.5 The Buyer undertakes to pay for the Goods immediately. Only upon receipt of payment for the Goods shall the parcel of Goods be formed and the delivery period commence.

6. Delivery.

6.1 The Buyer undertakes to specify the exact place of delivery of the Goods by selecting the delivery service at the time of ordering.

6.2 The Buyer undertakes to accept the Goods himself. In the event that the Buyer is unable to take delivery of the goods himself and the goods are delivered to the address indicated, the Buyer shall not have the right to claim against the Seller for the delivery of the goods to the wrong entity.

6.3 The Goods shall be delivered by the Seller or the Seller's authorised representative (courier).

6.4 The Seller shall deliver the Goods to the Buyer in accordance with the terms specified in the descriptions of the Goods. These time limits are provisional and do not apply in cases where the Seller does not have the goods in stock and the Buyer is informed of a shortage of the goods ordered. The Buyer also agrees that in exceptional cases the delivery of the goods may be delayed due to unforeseen circumstances beyond the Seller's control. In such case, the Seller undertakes to contact the Buyer immediately to agree on the terms of delivery.

6.5 In all cases, the Seller shall be exempt from liability for breach of the time limit for delivery of the Goods if the Goods are not delivered to the Buyer or are not delivered on time due to the fault of the Buyer or due to circumstances beyond the Seller's control.

6.6 The Buyer shall in all cases immediately inform the Seller if the consignment is delivered in broken or otherwise damaged packaging, if the consignment contains unordered goods or the wrong quantity of goods, or if the consignment is incomplete.

6.7 In all cases where the Buyer notices damage to the packaging during delivery, the Buyer must make a note of the damage on the delivery note provided by the courier or draw up a separate report in respect of such damage. The Buyer must do so in the presence of the courier. Failure to do so shall exempt the Seller from liability to the Buyer in respect of any damage to the goods in relation to damage to the packaging not noted by the Buyer in the courier's delivery note.

7. Product quality, guarantees.

7.1 The details of each item sold in the e-shop shall be set out in general terms in the description of each item.

7.2 The Seller shall not be liable for the fact that the colour, shape or other parameters of the goods in the e-shop may not correspond to the actual size, shape and colour of the goods due to the characteristics of the display used by the Buyer.

7.3 The Seller shall provide a quality guarantee for certain types of goods for a certain period of time, the specific term and other conditions of which shall be specified in the descriptions of such goods.

7.4 If the Seller does not provide a quality guarantee for certain types of goods, the guarantee provided by the relevant legislation shall apply.

8. Returns and exchanges.

8.1. the defects of the sold goods shall be eliminated, the defective goods shall be replaced and returned in accordance with the Rules for the Return and Replacement of Goods, approved by the Order of the Minister of Economy of the Republic of Lithuania of 29 June 2001 No. 217 "On the Approval of the Rules of the Return and Replacement of Goods", unless the contract cannot be withdrawn from in accordance with the legislation of the Republic of Lithuania (in the case of the contract concerning the sale of hygienic goods - bed linen, see the information at the webpage of the Public Institution "Consumer Center" http://www.vartotojucentras.lt/istatymas.php?id=1038, point 18 of the "Specific features of the return and exchange of non-food products"). In all cases, money for returned goods shall be paid only to the payer's bank account.

8.2 In order to return the item(s) in accordance with Clause 8.1 of the Terms and Conditions, the Buyer may do so within 14 (fourteen) working days from the date of delivery of the goods to the Buyer by informing the Seller by the means of communication specified in the contact section, indicating the name of the returned item, the order number and the reasons for return.

8.3 The following conditions must be complied with when the Buyer returns the Goods:

8.3.1. the returned goods must be in their original packaging in good condition;

8.3.2. the Goods must be undamaged by the Buyer;

8.3.3. the goods must be unused and in good condition (labels intact, protective film intact, etc.) (this does not apply in the case of returns of low-quality goods);

8.3.4. the returned goods must be in the same condition as when the Buyer received them;

8.3.5. when returning an item, you must present the document of purchase.

8.4 The Seller shall have the right not to accept the Buyer's returns if the Buyer does not comply with the return procedure set out in Article 8.3.

8.5 In the event of a return of the wrong Goods and/or faulty Goods, the Seller undertakes to take back such Goods and to replace them with similar suitable Goods.

8.6 In the event that the Seller does not have goods suitable for replacement, the Buyer shall be refunded the amount paid, excluding the delivery charge.

9. Responsibilities of the buyer and seller.

9.1 The Buyer is fully responsible for the accuracy of the personal data provided by the Buyer. If the Buyer fails to provide accurate personal data in the registration form, the Seller shall not be liable for the consequences thereof and shall be entitled to claim direct damages from the Buyer.

9.2 The Buyer is responsible for the actions performed using this e-shop.

9.3 Once registered, the Buyer is responsible for the transfer of his/her login data to third parties. If a third party uses the services provided by the e-shop by logging in to the e-shop using the Buyer's login data, the Seller shall consider this person as the Buyer.

9.4 The Seller shall be exempt from any liability where the loss is caused by the Buyer's failure to read these Terms and Conditions, notwithstanding the Seller's recommendations and the Buyer's obligations, when given the opportunity to do so.

9.5 If the Seller's e-shop contains links to the e-sites of other companies, institutions, organisations or persons, the Seller is not responsible for the information or activities contained therein and does not maintain, control or represent such companies and persons.

9.6 In the event of damage, the Party at fault shall indemnify the other Party against direct damages.

10. Marketing and information.

10.1 The Seller may, at its sole discretion, initiate various promotions in the e-shop.

10.2 The Seller shall have the right to unilaterally, without prior notice, modify the terms and conditions of the Promotion, including cancellation. Any modification or cancellation of the terms and conditions of the Promotion shall be effective only prospectively, i.e. as from the moment of its execution.

10.3 The Seller shall send all notices by the means of communication specified in the Buyer's registration form.

10.4 The Buyer shall send all notifications and questions to the telephone numbers and e-mail addresses indicated in the "Contacts" section of the Seller's e-shop.

10.5 The Seller shall not be liable if the Buyer does not receive the information or confirmation messages sent due to disruptions in the networks of the Internet connection, e-mail service providers.

11. Final provisions.

11.1 These Terms and Conditions of Sale and Purchase of Goods are made in accordance with the laws and regulations of the Republic of Lithuania.

11.2 All disputes arising out of the operation of these Terms and Conditions shall be settled by negotiation. In the event of failure to reach an agreement, disputes shall be settled in accordance with the procedure established by the laws of the Republic of Lithuania.